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Our Commitment


To effectively reduce the impact of poverty
and homelessness in our community. 



To be York County’s single location, which
promotes collaboration among service providers and connects people in need with those agencies
to help them move towards self-sufficiency.

Our Story

Many years ago, during the era of segregation, our 98-year-old building (formerly) the West End Elementary School symbolized resilience, strength, and the unyielding pursuit of knowledge in the face of adversity. As the years passed, the dark cloud of segregation gradually lifted. Fate had a different plan in store for the former school. 

A visionary group of business, church, government, nonprofit, and community leaders met to create a solution for people in poverty facing transportation and navigational barriers to care. The Board designed a systematic solution to align resources, data, and service agencies to address the gaps in essential services while creating one-stop access for people in need. 


By 2017, a Board of Directors formed and rallied support from community members, local organizations, and volunteers. In November 2018, Pathways Community Center Inc. became incorporated, and the Board began looking for buildings for sale. They recognized the potential of the 98-year-old West End Elementary School, a 40,000 sq. ft. building, to serve as a beacon of hope for the community. Together, they breathed life back into the building, pouring their hearts and souls into its revival. The building's transformation reflected the transformative journey of the town itself. Through compassion, education, and unity, the wounds of the past were healed, and a brighter future was envisioned.

In September 2019, Pathways doors opened to the public. During that time, the Board of Directors cultivated relationships amongst a network of existing service agencies to operate on-site while collaborating with other health and human service providers. The once-segregated school emerged as a beautifully renovated Community Center, radiating warmth, acceptance, and inclusivity.


As years went by, Pathways continued to evolve, adapting to the community's changing needs. The Center is a place for people to safely enter, meet with Pathways' Intake Specialist to identify needs, and receive referrals to appropriate service agencies. Pathways’ unique model: improves coordination of services, reduces duplication of efforts, helps clients access a broader range of resources, improves health outcomes, increases employability and financial stability, provides better housing and living conditions, reduces social isolation, empowers and enhances the sense of community, and supports long-term sustainability.

Pathways stands as a testament to the values that guided its creation: the belief that every person has the right to thrive and succeed, regardless of their background. The building is a sanctuary of hope, understanding, and opportunities for personal and professional growth while embodying the spirit of positive change that uplifts the community.






  1. (Stability): Our Intake & Referral Program ensures a seamless transition for approximately 600 new individuals each year into essential services, fostering their journey towards self-sufficiency.

  2. (Safety and Security): Our facility program provides a secure and welcoming environment for clients and partners. This includes three round-the-clock shelters within our historic building, collectively housing about 125 people daily.

  3. (Support): Serving as a Collaborative Network Hub, we enhance partnerships across over 75 staff members to optimize service delivery. This effort maximizes our collective impact, with approximately 85,000 visits (duplicated) annually, contributing to improved community health and well-being.

Our Operational Commitment

Guiding Scripture

I was hungry and you fed me. I was thirsty and you gave me a drink. I was homeless and you gave me a room. I was shivering and you gave me clothes. I was sick and you stopped to visit. I was in prison and you came to me. ‘I’m telling the solemn truth: Whenever you did one of these things to someone overlooked or ignored, that was me—you did it to me.’

Matthew 25:34-35; 40 (Message Version)

Guiding Principles

  • We seek to demonstrate both coordinated and collaborative strategy.

  • We provide a collaborative pathway to personal stability for every willing person.

  • We practice accountability and transparency in every element of our work.

  • We continually evaluate outcomes related to our implementation process.

  • We ascribe to person-centered focus.

  • We implement best practices for service delivery.

  • We are inspired and rooted in a Kingdom ministry approach to all plans, decisions, and activities and will maintain a steadfast commitment to why we started this work.



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